Shipping policy

Shipping Policy

Where We Ship We currently ship to addresses within the United Kingdom.

Order Processing Orders are processed and dispatched within 2–3 working days of payment being received. Please note that orders placed on weekends or bank holidays will be processed on the next working day.

Delivery Times Once dispatched, standard delivery typically takes 2–5 working days depending on your location within the UK. You will receive a confirmation email when your order has been dispatched.

Delivery Charges Delivery charges are calculated at checkout based on the size and weight of your order.

Damaged or Lost Parcels If your order arrives damaged or does not arrive within the expected timeframe, please contact us at hello@dollysofnorfolk.co.uk and we will do our best to resolve the issue promptly.

Contact Us For any shipping queries, please get in touch via our contact page.

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